About Me
Welcome to Hook Organization Services! I am Shuan (pronounced Shu-on) Shontae Hook, a business entrepreneur, born and raised in Columbia, South Carolina. I am the mother of a wonderful 21-year-old son. I’m proud to share my journey with you. With a business history dating back to 2000, I’ve had the privilege of serving countless clients over the past two decades. In 2011, I made a pivotal decision that transformed my business trajectory. Taking a bold step forward, I became a service provider on Angie’s List, amplifying the scope of the services I offered. As I expanded, I prioritized fostering relationships with local small business owners, recognizing the power of collaboration, and supporting fellow entrepreneurs.
I’m genuinely passionate about making a difference in people’s lives when they face challenging times. I believe that during moments of crisis, when daily chores become overwhelming, illness strikes, or unexpected emergencies arise, providing assistance and support can truly make a significant impact. For me, cleaning and organizing is more than just a business; it’s a meaningful privilege and honor. Witnessing the relief on someone’s face when their burden is lightened is a truly rewarding experience. It is this deep-rooted compassion and empathy that led to the creation of our slogan, “Service with Compassion During Your Time of Need.” It encapsulates our commitment to delivering not just practical assistance, but also genuine care and understanding when our clients need it the most.
Throughout my career in the Medical and Home Health fields, specializing in hospice, dementia/Alzheimer’s, and Veteran care, I’ve had the honor of assisting a diverse range of clients, each with their unique challenges and aspirations. This incredible journey inspired me to pursue personal growth and professional development continually. As a result, I am currently enrolled in the Social Work program at Columbia College. This education endeavor empowers me to elevate my client services to unprecedented heights, enabling me to make a lasting impact on their lives.
Our Promise To You
At Hook Organization Services, we understand the importance of trust and peace of mind when inviting our team into your home. That’s why we make the following commitments to ensure your complete satisfaction:
All of our team members undergo extensive background checks and drug screenings. If you’re not able to be present during your scheduled service, we want you to feel secure about your key, garage code, or security code. We handle these access points with the utmost care and responsibility. We deeply value the trust you place in us, and we reciprocate that truly by treating your home and personal belongings with utmost attentiveness and respect.
Your satisfaction and peace of mind are our top priorities. We strive to exceed your expectations, providing a reliable and professional service that leaves you with a sense of security and contentment. Trust us to care for your home as if it were our own.